Policies and Helpful Documents for Care Team Members
This page provides useful At Home Care policies, procedures, and other documents in one handy place while you are on shift.
For At Home Care’s full catalogue of policies and procedures, please refer to ASTRO. If you are unable to find the information you are looking for, please get in touch with your Engagement Coordinator.
Useful on-shift resources
Not sure about how to approach an on-shift procedure? The following resources will assist you with upholding best practice procedures while on shift. Click on the links below to learn more.
Quick cheat sheets:
- Feedback and Complaints Cheat Sheet
- Incident Management Cheat Sheet
- Restrictive Practices Cheat Sheet
Other helpful resources:
Popular policies
Want to brush up on At Home Care’s policies? Click on the links below to access our most commonly referenced policies.
- Code of Conduct and Ethics
- Complaints and Feedback
- Reporting Procedures
- Seven Rights of Safe Medication
- Use of Webster Packs
Guides for workplace safety, emergencies and disasters
To protect yourself and our clients from danger, it is important to know what to do in an emergency before the situation arises. The following resources will assist you with upholding best practice procedures in an emergency. Click on the links below to learn more.
- Emergency and Disaster Response Guidelines
- Emergency Waste Disposal and Spill Guidelines
- Working Safety in the Home
Quick Cheat Sheets:
COVID-19
At Home Care is dedicated to supporting clients and team members to live and work safely. This includes mitigating the risk, impact and spread of COVID-19.
Click here to visit our dedicated COVID-19 hub for care team members, or visit our Frequently Asked Questions.
Partners and Affiliations
At Home Care is proud to be affiliated with the following organisations: