Your Trusted Disability Support Agency
We believe everyone deserves the freedom to live life how they choose.
About At Home Care
At Home Care is a trusted specialist disability support agency, delivering quality services since 2014. Our shared goal is to impact the lives of those we support positively. We make a meaningful difference in their lives. Together, we strive to deliver the best possible care and support to our clients.
We have a deep commitment to ensuring you receive the highest quality care possible. We take a thoughtful and systematic approach to enhance our services. In addition, we continually invest in our staff and systems so that you can rest assured you’re in safe hands.
What sets us apart.
Quality and safety through nurse-led care.
What sets us apart is our clinical backing. This nurse-led care forms the backbone of all our services, processes, and policies. As a result, your safety and well-being are as highly regarded as the personal support we provide every day.
Focused care drives quality.
Our team specialises in providing for individuals with spinal cord injuries, acquired brain injuries, and neurological conditions with limited physical capabilities, and children with complex care needs.
Your team, working towards your success.
We work to build a care plan that suits who you are, what you need, and what you want to achieve. You’ll receive ongoing communication and support first to ensure we’re the best fit and to help set you up for success.
Externally recognised standards.
At Home Care has received external recognition for our operating standards.
- The first support agency appointed to the panel for the Quadriplegic Community Care Program (VDQCCP).
- Accepted into the Provision of Community Support for Medically Complex Children (Children and Adolescent Health Services) state tender.
- The only disability support agency to be approved for both.
Values
Our core values drive our organisation. We are all about people. We act with integrity and respect. We work with compassion, strive for inclusion, and remember to have a little fun along the way.
Collaboration
We champion collaboration and effective communication.
We share ideas to find the best solution.
We know together we are greater than the sum of our parts.
Accountability
We act with integrity and encourage others to do the same.
We deliver on our commitments.
We take responsibility for our actions.
Respect
We respect everyone’s right to live their life the way they choose.
We seek, acknowledge, and value others’ experiences and contributions.
We all play our part in making At Home Care a great place to be.
Excellence
We pride ourselves on continuous improvement.
We strive to make a positive impact on others and the world around us.
We are committed to the health and safety of our team and community.
Our vision
We envision a world where personalised home care transforms lives, strengthens families, and uplifts communities, one person at a time.
Our mission
We are committed to delivering high-quality nursing and in-home support services, guided by our core values of C.A.R.E.: Collaboration, Accountability, Respect, and Excellence. We believe the best outcomes evolve from working together, communicating openly, and focusing on shared goals. By taking ownership of what we do, showing up with integrity, and pushing ourselves to do better, we provide personal, dependable support. Right where it matters most: at home.