Registered NDIS Service Provider

At Home Care is a registered NDIS service provider who specialises in providing home care and nursing services to complex care participants within the disability sector, including high-intensity and complex care supports.

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National Disability Insurance Scheme (NDIS)

At Home Care is a registered NDIS service provider that specialises in providing home care and nursing services to the disability sector, including high-intensity and complex care supports.

The NDIS is Australia’s first national Scheme for people with disability. It provides funding directly to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life. 

The National Disability Insurance Agency (NDIA) makes decisions about whether someone is eligible to become an NDIS participant and, if so, how much funding they will receive. 

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Two men have a discussion in a hall at a university one has cerebral palsy

Registered NDIS Service Provider

At Home Care is registered with the NDIS Quality and Safeguards Commission (NDIS Commission). This means we regularly need to meet specific quality and safeguard requirements set by the NDIS Commission to maintain our registration for the delivery of services to participants.

We are here to help you navigate the NDIS, so you receive all the provider support and services you need. With At Home Care, you’ll benefit from:

  • A NDIS funding tracker to ensure you are using all your entitlements
  • A personalised Nursing Care Plan (NCP) to ensure we meet your needs and goals
  • Opportunities to meet our team before they join yours
  • A team of nurses and disability support workers trained in complex care supports

NDIS Supports with At Home Care

We are here to help you navigate the NDIS so you receive all the necessary provider support and services you need. Several categories of goods and services are ‘NDIS supports’. Here is a list of disability services provided through At Home Care and the NDIS.

This support category relates to assisting you with or supervising personal tasks of daily life to enable the participant to live as autonomously as possible. Support is provided to you individually and in various environments, such as your home. It is the most flexible budget, encompassing consumables, daily activities, assistance with social and community participation, and transport.

At Home Care delivers services up to 24 hours a day, including weekdays, evenings, nights, Saturdays, Sundays, sleepovers, and public holidays. Our NDIS core supports for both standard and high intensity, include the following:

Assistance with Daily Life
Daily Personal Activities
Assistance with Daily Life Tasks in a Group or Shared Living Arrangement
Delivery of Health Supports by a Nurse (Enrolled, Registered, Clinical, Clinical Nurse Consultant)
Assistance with social, economic and community participation
Travel and transport

The Capacity Building funding is allocated across sub-categories matched with the goals in your plan, including choice and control, daily activities, employment, health and wellbeing, home living, lifelong learning, relationships, social and community participation, and support coordination.

At Home Care delivers services up to 24 hours a day, including weekdays, evenings, nights, Saturdays, Sundays, sleepovers, and public holidays. Our NDIS capacity building support includes the following:

Delivery of Health Supports by a Nurse (Enrolled, Registered, Clinical, Clinical Nurse Consultant)

The Capital Support budget relates to supports such as assistive technology or modifications to your home. Funds within this budget can only be used for their specific purpose and cannot be used to fund other items.

The Capital Support budget has two support categories:

  • Assistive Technology, such as equipment items for mobility, personal care, communication and recreational inclusion, e.g., electric wheelchairs or vehicle modifications
  • Home Modifications, e.g., hoists, rails in the bathrooms, and ramps.

At Home Care does not provide supports within this budget category.

NDIS Pricing Arrangements and Price Limits

At Home Care is committed to providing services that meet the NDIS criteria of being reasonable and necessary, and our rates are consistent with the NDIS Pricing Arrangements and Price Limits (previously known as the NDIS Price Guide).

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NDIS Categories

Supports that provide assistance with or supervision of daily living tasks to participants in a shared living environment.

This includes:

  • supports provided on a temporary or ongoing basis
  • supports for short-term accommodation and respite
  • supports are provided to participants living in residential aged care facilities.

Supports that provide transport assistance to participants that cannot travel or use public transport independently.

This includes:

  • transport for the purposes of participants undertaking community-based activities
  • transport for the purposes of participants attending school or other educational facilities
  • travel training to build a participant’s confidence and skills to use public transport safely and independently.

Supports that provide disability-related nursing care for participants with high care needs (not including high intensity daily personal activities), requiring a high level of clinical skill.

This includes:

  • ventilator management
  • catheter care
  • tracheostomy care
  • training of support workers to respond to a participant’s complex needs.

Supports that provide supervision or assistance with personal daily living tasks to help a participant to live as independently as possible in their own home and in the community.

This includes:

  • assistance with eating and drinking, dressing and toileting
  • maintaining personal hygiene, including showering, bathing, hair washing and drying, fingernail and toenail cutting and cleaning
  • moving and positioning
  • In-kind personal care in school.

Supports that provide training and development activities for participants or carers to increase their ability to live as independently as possible (including as part of psychosocial recovery supports).

This includes increasing the participant’s ability to independently undertake the following activities:

  • shopping
  • meal preparation
  • managing finances
  • managing a participant’s own personal care
  • travel and use public transport
  • engage in social activities
  • improve relationship and social skills.

Health supports that relate to the functional impact of a participant’s disability.

This includes:

  • supports, services and assistive products to manage dysphagia, diabetes, continence, wound and pressure care, respiration, nutrition, podiatry and foot care, and seizures
  • supports for people with complex communication access needs or behaviours when accessing health or mental health services, including hospitals and
    in-patient facilities
  • specialist supports that facilitate enhanced functioning and community re-integration of people with recently acquired severe conditions including newly acquired spinal cord and severe acquired brain injury
  • training support workers, family and friends to perform roles where appropriate.

Supports that assist a participant with complex needs to undertake high intensity daily personal activities.

These supports must be provided by a worker with additional qualifications and experience relevant to the participant’s complex or psychosocial needs.

This includes:

  • a suitably qualified worker undertaking the activities
  • a suitably qualified worker supervising the participant or another person in the participant’s support network undertaking the activities.

Supports that provide assistance with essential household tasks that a participant is not able to do themselves because of their disability.

This includes:

  • meal preparation and delivery
  • house or yard maintenance
  • cleaning and laundry.

Supports that assist a participant to take part in community, social, cultural and civic activities.

This includes:

  • supporting participants during relevant activities
  • working with participants to develop their ability to partake in these activities.

No matter how you choose to manage your funding, you still have choice and control to ensure your services and supports meet your needs. As a leading NDIS provider, At Home Care is here to help you with the NDIS so you feel ready and receive all the disability support services you need.

Whether you are looking for someone to manage all your needs, help you manage specific parts of your care, or a combination of both, At Home Care offers flexible NDIS support solutions to help you achieve your goals.

There are three options to manage your NDIS funding:

Let an NDIS-registered provider handle everything for you.

With a full agency service model, NDIS service providers like At Home Care are responsible for the day-to-day management of your funding, staffing and rostering, training, and legal and regulatory compliance.

A flexible option where you choose what you manage.

A Shared Management plan gives you the flexibility to choose your staff and manage your roster, while an experienced agency handles the rest of your care and compliance responsibilities.

You take full responsibility.

Self-managing your NDIS plan gives you full choice and control. Self-management means you are responsible for managing your NDIS funding, administration, and compliance independently, and employing and managing your team under your own ABN.

As a trusted registered NDIS service provider, we are here to help you find the solution that works best for you. Regardless of which NDIS management option you choose, you can always adjust your approach later on.